Privacy Policy

PRIVACY POLICY
Last Updated: November 10, 2026

1. Introduction
Welcome to Pinnacle Pressure Washing LLC (dba Pinnacle Pressure Washing) (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.pinnaclepressurewashing.net or use our services.

2. Information We Collect
a. Personal Information: information you voluntarily provide, including your full name, email address, phone number, and physical address (if required for services).
b. Mobile Information: your mobile phone number provided for SMS/text message communications, and SMS opt-in and consent records.
c. Financial Information: payment details (such as billing information) when applicable. We do not store full credit card numbers. Payments are processed through secure third-party providers.
d. Cookies and Tracking Technologies: we may use cookies, pixels, and similar technologies to improve website performance, analyze usage trends, and enhance user experience. You may disable cookies through your browser settings.

3. How We Use Your Information
All the below categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We use collected information to provide and manage our services, respond to inquiries and customer support requests, process transactions and billing, and send operational communications.
We send SMS/text messages only with your explicit opt-in consent, for appointment reminders, estimates, service updates, and (if you separately opt in to marketing) special offers.

4. Non-Sharing of Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Security
We use technical and physical safeguards to protect your information. While we do our best, no system is 100% secure.

6. SMS/Text Messaging
You will only receive text messages from Pinnacle Pressure Washing if you check an SMS consent box on our website form.
Frequency: Message frequency varies.
Cost: Message & data rates may apply.
Opt-Out: Reply STOP to opt out at any time.
Help: Reply HELP for assistance.

7. Age Restriction (18+)
You must be at least 18 years of age to use our website, services, or SMS/text messaging program. By opting in to SMS communications, you confirm that you meet this age requirement.

8. Customer Support Contact
If you have questions about this policy, or need help with SMS/text messaging, contact:
Pinnacle Pressure Washing LLC
Phone: (916) 209-0259
Email: info@pinnaclepressurewashing.net
Address: 6740 Walbridge Way  Elk Grove, CA 95758