Top Questions to Ask Before Hiring a Roof Cleaning Service

Whether you realize it or not, roof pressure washing is a key part of your home care routine. Regular roof cleaning prevents the breakdown of your shingles from mold, lichens, moss, and other pests, but also helps your roof materials work their best to keep heat and moisture out, making sure your home stays safe and comfortable all year long. 

Finding a roof cleaning service is a completely different challenge — especially one who understands the best procedures for the specific roof on your home. How can you trust your roof cleaning company is the best at their work? More importantly, how do you know they will do the best work for your roof? Before you hire any company, here are the top questions to ask before hiring a roof cleaning service.

Why Do I Need Roof Cleaning to Begin With? 

Roof cleaning is important for a variety of reasons. First off, roof pressure washing prevents the buildup of moss, lichens, vegetation, and other pests that can build up. When unchecked, growths on your roof can lead to the premature breakdown of your roofing materials, opening up space for hot air to escape and moisture penetrating your home. The breakdown can not only lead to higher energy bills, but also serious damage to your structure.

Even if your roof has not begun to break down from debris and oxidation, having a dirty roof can create an eyesore, making it look like your home is unkempt and not as valuable as before. If you live in a community with a homeowners association, leaving a dirty roof unchecked may also result in demands to clean it per the community bylaws, leading to fines for non-compliance. 

Finally, many homeowners insurance policies are now requiring regular roof pressure washing as part of your regular upkeep. If your roof were to fail due to damaged materials from algae or moss growth and debris, your claim may not be honored if you did not help to maintain its cleanliness. 

What Questions Should I Ask Before Hiring a Roof Cleaning Service? 

Understanding what you need to know from any roof cleaning service is critical to ensuring you’re getting the best possible service. Before you hire anyone and sign a service agreement, you will need to ask these six questions — and get satisfactory answers you can verify. 

How Old is Your Business? 

The length a roof cleaning service has been in business is a strong indicator of their quality of work and the satisfaction of their customers. While some companies are new and unproven, others are nowhere to be found if something goes wrong or the cleaning doesn’t last. With nearly a decade of experience, Pinnacle Pressure Washing is Sacramento’s leading roof cleaning service, with proven work on homes and businesses across the area. 

Are You Licensed and Insured? 

In order to ensure your home’s safety and security, any company that works on your roof needs to be licensed by the State of California, and insured in the event of an accident. Pinnacle Pressure Washing is a licensed company, and carries $1 million in insurance, giving you peace of mind that we are the experts in our field. We are also SIRROCO Wash Water Control Certified, and go out of our way to stay compliant with EPA and local environmental regulations. 

What Roof Cleaning Methods Do You Use? 

There are multiple ways to clean a roof, depending on its age and materials it is made out of. The three common roof cleaning methods are pressure washing, soft washing, and chemical cleaning. While roof pressure washing is widely used, homeowners with asphalt shingle roofs require either a washing routine with low-pressure water (soft washing) or using a cleaning solution to kill and clean all organic material and debris (chemical cleaning). Be sure to ask your roof cleaning service which cleaning methods they use, and which one is best for your home. 

Do You Provide a Free Quote? 

With an evaluation, your roof cleaning service should evaluate what kind of roof you have and determine which type of cleaning would be best. A free quote gives you crucial information on how they plan to do the work of cleaning your roof, and how much it will cost to get the job done right — giving you the opportunity to research their evaluation and validate their decision. Pinnacle Power Washing offers a free quote for every job we do, giving you all the information you need upfront to make an informed decision. 

Can You Provide Positive Reviews of Your Work? 

Positive reviews are the ultimate validation of any roof cleaning service. Whether left directly on their website, provided through Google and Facebook, or on a home services website like Angi, reviews give you insight on how the work is done and how you can expect to be treated during and after the process. Pinnacle Pressure Washing has a nearly perfect reputation, with a 4.9-star average across 770 reviews. 

Is Your Work Guaranteed?

Any work performed on your home should come with a guarantee that it will not only be done right, but will also be free of defects or poor quality. Any roof cleaning service you want to hire should guarantee their work and be able to back it if something goes wrong. Pinnacle Pressure Washing offers a 100% satisfaction guarantee on every roof we clean, as well as a 3-year moss free warranty. If you experience moss growth in the three years after your treatment, we’ll come back and make it right. 

Trust Pinnacle Pressure Washing for Your Home’s Roof Cleaning Service

When it comes time to choose a roof cleaning service, you deserve to rest assured that you are getting the best possible service for your home. Asking these seven questions will help you determine if you have found the right partner to keep your roof in top condition, or if it’s time to shop around for someone else. 

When you ask these questions to the team at Pinnacle Pressure Washing, we’ll give you honest answers with the proof to back up our statements. With years of experience and hundreds of happy clients, you can trust Pinnacle Pressure Washing for all of your roof cleaning needs. Contact us today to get a free quote on your home.